Description

If you have a question of why the Canon printer error code 5012 occurs, there could be hard to explain due to many root causes. However, encountering Canon PIXMA error code 5012 while using the MG3620 printer model requires you to turn off the printer first! Next, remove the power cord from both the printer and your computer. Then, remove the ink cartridge and check if any paper is stuck in the print head. If all the checks are done, reconnect and restart your printer. If there is any need, you can connect with our professional expert member.